Legal notice
LEGAL NOTICE
Last updated: 16 September 2026
WEBSITE OWNERSHIP
The website babyhour.store is owned and operated by Hope and Project (Pty) Ltd, trading as Baby Hour.
Registered business name: Hope and Project (Pty) Ltd
Trading name: Baby Hour
Registration number: 2021/652169/07
Business address: 1948 Luvhola Street, Diepkloof Zone 2, Johannesburg, 1862, South Africa
CONTACT DETAILS
Email: nhlalala.ngobeni01@gmail.com
WhatsApp/Telephone: 069 504 9291
NATURE OF THE BUSINESS
Baby Hour is a South African baby-and-kids brand that sells educational materials, learning books, developmental toys, activities, electronic learning devices, kids’ tablets, baby products, gift items and related products through this website.
Our product range may change or expand over time.
WEBSITE PLATFORM AND HOSTING
This online store is powered by Shopify. Shopify provides the e-commerce platform that enables Baby Hour to display and sell products online.
All purchases made through this website are concluded directly between the customer and Hope and Project (Pty) Ltd trading as Baby Hour. Shopify is not the seller of Baby Hour products.
INTELLECTUAL PROPERTY
All content available on this website—including the Baby Hour name, logo, branding, written content, graphics, photographs, videos, product descriptions and website design—is owned by or licensed to Hope and Project (Pty) Ltd.
This content is protected by applicable South African and international intellectual-property laws.
No content may be copied, reproduced, modified, republished, distributed or used commercially without our prior written permission, except where permitted by law.
PRODUCT INFORMATION
We take reasonable care to ensure that product descriptions, specifications, prices and other information on this website are accurate and current.
However, product colours and appearance may vary slightly because of photography, lighting and device-display settings. Product images may also contain styling items that are not included with the purchase.
Customers should review the complete product description and “What’s Included” information before placing an order.
DISCLAIMER
The information provided on this website is for general information and shopping purposes.
Although we take reasonable steps to keep the website accurate, secure and available, we do not guarantee that it will always operate without interruptions, delays or technical errors.
Nothing in this Legal Notice excludes or limits any statutory warranty, consumer right or remedy that cannot legally be excluded under South African law.
EXTERNAL LINKS AND SERVICES
This website may contain links to or integrations with third-party services, including Shopify, payment providers such as PayFast, courier companies, social-media platforms and other external websites.
These third parties operate independently and may have their own terms and privacy policies.
Baby Hour is not responsible for third-party content, availability or practices, except where responsibility cannot legally be excluded.
LIMITATION OF LIABILITY
To the fullest extent permitted by South African law, Hope and Project (Pty) Ltd will not be liable for indirect or consequential loss arising from the use of this website.
This limitation does not apply where liability cannot legally be excluded, including applicable rights and remedies under the Consumer Protection Act or other South African legislation.
PRIVACY AND PERSONAL INFORMATION
Personal information collected through this website is handled according to our Privacy Policy and applicable South African data-protection legislation.
Customers should review the Privacy Policy for information about how personal information is collected, used, stored and shared.
GOVERNING LAW
This Legal Notice and the use of babyhour.store are governed by the laws of the Republic of South Africa.
Any dispute will be handled by an appropriate South African court, tribunal, consumer authority, ombud or alternative dispute-resolution body with jurisdiction.
COMPLAINTS AND DISPUTE RESOLUTION
If you have a complaint, please contact Baby Hour first so that we have an opportunity to investigate and resolve the matter directly.
Email: nhlalala.ngobeni01@gmail.com
WhatsApp/Telephone: 069 504 9291
If a consumer complaint cannot be resolved directly, the customer may approach the National Consumer Commission or another appropriate South African consumer-protection or dispute-resolution body.